Solutions · Health & Beauty
Conversational AI Forms for Health, Wellness & Beauty Businesses
Health, beauty, and wellness businesses live and die on bookings. The friction between 'I want to book' and 'I'm in the chair' is where most enquiries die — too many service options, unclear pricing, awkward intake forms, and back-and-forth phone tag. Ryvet replaces that with a chat that matches each client to the right service, captures the intake info you actually need, and offers a real time slot before they leave the page.
Why bookings are leaking out of your salon, spa, or clinic
A first-time client visits your site looking for one thing — to book in. What they get is usually a 14-field form ('which service? duration? practitioner? skin type? medical history?') or a generic 'Contact us' form that triggers a phone-tag loop. Either way, there's a long pause between intent and confirmation, and roughly two-thirds of them disappear in that pause.
The form itself is built for *you*, not them. It assumes they know which service variant they want (Brazilian wax vs. body sugaring, deep-tissue vs. remedial, Invisalign vs. ClearCorrect). They don't. Your reception team usually figures it out on the phone — but only if the client picks up the phone.
Then there's the intake form. Health-fund details, allergies, medical history, parking access, gift voucher codes — every clinic has 5-10 things they need before the client walks in. Sending a separate intake form after booking means a second round of friction, and the no-show rate climbs because the client never quite finishes onboarding.
How Ryvet works for health, beauty & wellness
Match clients to services in plain English
Instead of forcing the client to navigate your service menu, the chat asks what they're after ("a cut and colour? just a trim? something for an event?") and matches it to the right service variant and duration.
Book the calendar slot inside the chat
Connected to your Google Calendar (or via Zapier to Cliniko, Mindbody, Square Appointments, Fresha, Timely), the chat shows real available slots and books them on the spot — no second screen, no back-and-forth.
Run intake while you have their attention
Health fund details, allergies, contraindications, parking, gift voucher codes — Ryvet asks them in the same flow as the booking, while the client is still in "booking mode". Your front desk receives a fully prepped client.
Cut no-shows with smart reminders
Booking confirmations and reminders go out automatically with everything the client needs (address, parking, what to wear, what to bring). The clearer the prep, the lower the no-show rate.
In practice
A new client lands on a remedial massage therapist's site at 9pm. Ryvet asks what they're after (deep-tissue for back pain), confirms duration (60 min), checks if they're claiming on private health (yes — they have HICAPS), captures the relevant medical history flags, offers three real time slots from the therapist's calendar, and books Tuesday at 4pm. The therapist wakes up to a fully prepped client on the books, no phone calls required.
Templates for Health & Beauty
Ready-made conversation flows you can use as a starting point.
Beauty Salon Appointment
Let clients choose services and book appointments through a friendly chat.
Dentist New Patient Intake
Onboard new dental patients with medical history and appointment preferences.
Fitness Program Quiz
Match visitors to the right workout program based on goals and experience.
Personal Trainer Sessions
Let clients book training sessions with goal and availability preferences.
Yoga Studio Class Booking
Match new students to the right class style and lock in their first session.
Massage Therapy Booking
Book remedial or relaxation massages with health-fund and pressure preferences.
Medical Clinic New Patient
Onboard new patients with insurance, history, and appointment-type intake.
Pet Grooming Booking
Book groomer slots by breed, coat type, and service package.
Veterinary Appointment
Triage pet health concerns and book the right kind of vet appointment.
FAQs for Health & Beauty businesses
Can Ryvet integrate with my booking software (Cliniko, Mindbody, Fresha, Timely, Square Appointments)?
Yes — via Zapier or direct integration. Cliniko, Mindbody, Fresha, Timely, Square Appointments, and most other booking platforms can receive new appointments from Ryvet. Calendar sync runs both ways so the chat only ever offers genuinely available slots.
Is patient and health data handled securely?
Yes. Ryvet stores all data encrypted at rest, and your data is never used to train AI models. For healthcare clinics, we recommend keeping clinical history collection inside your practice-management system after the initial booking — Ryvet captures the front-of-funnel intake (insurance, allergies, contact details) and hands the rest to your secure clinical workflow.
Can the chat verify health fund eligibility?
Ryvet captures the health fund + member number and flags whether the service is typically claimable, but live eligibility checks are handled by your booking software (Cliniko's HICAPS integration, etc). The chat ensures you have what you need to run that check the moment the client arrives.
Will it handle our multi-practitioner clinic?
Yes. The chat can ask which practitioner the client wants (or auto-route based on service type), and pull each practitioner's availability separately. Useful for clinics with 5-50 practitioners across services, locations, or specialties.
First-time clients book the salon, spa, or clinic that makes booking feel easy. Ryvet turns your 'Contact us' page into a 60-second booking conversation that captures the intake details you need without ever feeling like a form. Try the preview tool with your URL — we'll show you what your site's booking form would look like as a Ryvet chat.
See Ryvet on your health & beauty site
Drop your URL — we'll auto-generate a chat version of your existing form in under a minute. Free, no signup.