Solutions · Professional Services
If you sell professional services, your time is the product. The wrong contact form floods you with unqualified enquiries, makes you do the qualification work over the phone, and leaves the genuinely good leads waiting. Ryvet's conversational AI does the qualification step in the chat — so the discovery calls you take are with leads that are actually a fit.
Professional services firms have a unique form problem: every enquiry has to be qualified before it's worth your time, but the form usually doesn't do any qualification. Lawyers spend the first 10 minutes of every call asking the same conflict-check, jurisdiction, and matter-type questions. Accountants ask the same entity, returns-overdue, and ATO-status questions. Consultants ask the same scope, budget, and timeline questions. The form gives you none of that — just 'Name, Email, Message'.
The matter is worse for high-volume practices (PI lawyers, immigration firms, tax agents) where 60-80% of enquiries aren't actually a fit. Either the matter is outside your area, the jurisdiction is wrong, the client is shopping around, or there's a conflict. Triaging that on the phone burns paralegal/junior-associate hours that could be billable.
And for genuine high-fit leads — the ones you actually want — the slow form-then-call-back loop pushes them to whichever competitor responds first. In professional services, the firm that answers in the first hour wins ~3x more often than the one that answers in 24.
The chat asks the matter type, jurisdiction, urgency, and any other gating questions you specify. Out-of-scope enquiries get a polite "we don't handle that — try [referral]" and never reach your inbox. In-scope enquiries arrive with a complete brief.
For law firms: capture the opposing party, key counterparties, and matter description. The chat hands your intake team a clean record to run conflict checks against — before any partner time is committed.
Ryvet integrates with Calendly, Google Calendar, or your case-management calendar (Clio, Lawmatics, Practice Ignition, AccelerateCRM). Qualified leads see real time slots and book in the chat. Unqualified ones get the polite redirect — no calls wasted.
For consultants: scope, budget, timeline, decision-maker. For real estate: property type, price band, deposit ready, mortgage pre-approved. For accountants: entity type, last lodged year, ATO correspondence. The chat asks the questions you'd ask on a call — and your fee earners walk into the meeting prepped.
A car-accident victim lands on a personal injury law firm's site at 8pm. Ryvet asks the date and state of the accident (Vic, last week), whether they've seen a doctor (yes), whether anyone has admitted fault (the other driver), and whether the matter has been referred to insurers yet (no). The chat books a Tuesday discovery call with the right associate, sends the firm's intake team the brief overnight, and the conflict check runs at 9am — so the call starts with 10 minutes of useful conversation instead of intake questions.
Ready-made conversation flows you can use as a starting point.
Pre-qualify legal inquiries with case type and urgency before consultation.
Qualify leads and book strategy consultations for professional services.
Qualify tax return enquiries and book a discovery call with the right specialist.
Qualify property buyers with budget, location, and feature preferences.
Pre-qualify high-ticket coaching applications by goals, commitment, and fit.
Pre-qualify home buyers and capture loan details before the broker calls back.
Yes — via Zapier or direct API. Clio, Lawmatics, Practice Ignition, MYOB, Xero, AccountancyManager, FreeAgent, and most professional-services CRMs can receive new matters/clients from Ryvet automatically. Most firms map qualified leads to a 'New Matter' record with the chat transcript attached.
All data is encrypted at rest and never used to train AI models. For law firms specifically, we recommend the chat captures the matter type and high-level facts but defers detailed case discussion to the secure call. The chat is configured to add a standard 'this conversation does not establish an attorney-client relationship' disclaimer at the start.
The chat captures the parties (opposing party, counterparties, related entities) — your intake team or system runs the actual conflict check against your existing records before the meeting is confirmed. We can configure the chat to put the booking in a pending state until your team approves it.
You define the gating criteria. Out-of-scope leads get a polite, brand-appropriate redirect ("We focus on family law in NSW — for criminal matters, we recommend [referral firm]"). They never hit your inbox, but they get a useful response — which protects your reputation.
Professional services firms win by being fast and well-qualified. Ryvet handles both: instant response, real qualification, calendar booking only for the right leads. Drop your URL into the preview tool — we'll show you what your firm's contact form looks like as a Ryvet conversation, with the qualification questions wired up for your practice area.
Drop your URL — we'll auto-generate a chat version of your existing form in under a minute. Free, no signup.